Privacy policy

Last updated: 2026-03-16

CastLoom Pro and this site (“we”) value your privacy. This policy describes how we collect, use, and protect your information.

Information we collect

To process purchases and licenses we receive from payment/sales processors (e.g. Paddle): your email, transaction details, and billing address when needed. The site may log basic access data such as IP and browser type.

Use of information

This information is used only for: processing orders and refunds, issuing and verifying licenses, responding to inquiries, and compliance where required by law.

Local & privacy

Audio transcription and translation in CastLoom Pro run on your device; we do not upload or store your audio or transcripts.

Third parties

Payment is handled by third parties such as Paddle; their privacy policy applies to payment. We do not sell your personal information.

Contact & rights

For questions or to exercise your rights (e.g. access, correction), email [email protected]. We may update this policy; material changes will be posted on this site.